Privacy Policy

Last Updated: 11th August 2025

Your privacy is important to us. It is Data Clare’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, dataclare.com, and other sites we own and operate.

What is Personal Information?

Personal information is any data that can be used to identify you. This includes, but is not limited to:

  • Your name and contact details (such as email or address),
  • Your device information,
  • Payment details,
  • How you use our website or services.

Scope of This Policy

Please note, our website may contain links to external sites that are not operated by us. These third-party sites have their own privacy policies. After clicking any external link, we encourage you to read their privacy policies. This Privacy Policy does not apply to your interactions with those third-party websites after you leave dataclare.com.

Use of Google APIs

Data Clare uses Google APIs to enhance services, such as Looker Studio connectors and reports. We handle information received from Google APIs in accordance with the Google API Services User Data Policy, including the Limited Use requirements. We only collect and use this data with your explicit consent at the point of activation.

Information We Collect

We collect information in two main categories:

1. Voluntarily Provided Information

Information you knowingly and actively submit when:

  • Subscribing to our newsletter,
  • Filling out contact forms,
  • Signing up for a service,
  • Participating in promotions or surveys.

2. Automatically Collected Information

Information your devices send during your interaction with our services, such as:

  • Log Data: IP address, browser type, time/date of access, pages visited, time on page, and error diagnostics.
  • Device Data: Device type, operating system, unique identifiers, settings, and geolocation.
  • Transaction Data: Records generated through use of our platform (analytics, stored files, user profiles, etc.).

We may combine these data types with general or publicly available data to enhance user experience (e.g., combining location with preferred language).

How We Use Your Information

We use personal data for purposes including:

  • Delivering core services and platform functionality,
  • Communicating with you (email, social media, direct messaging),
  • Managing transactions and support requests,
  • Enhancing website experience based on user behavior and preferences.

We only collect and use your data when we have a legitimate reason to do so, and only to the extent required to fulfill the intended service.

How We Secure Your Information

We implement industry-standard security measures to protect your information against loss, theft, unauthorized access, disclosure, or modification.

Please be aware, however, that no method of transmission over the Internet or method of storage is 100% secure. You are responsible for choosing secure passwords and protecting your account credentials.

How Long We Retain Your Information

We retain personal data only for as long as necessary for its intended purpose, including:

  • Active service provision,
  • Customer support,
  • Legal or regulatory compliance.

Once your information is no longer needed, we will delete it or anonymize it, unless legally required to retain it.

Children’s Privacy

We do not knowingly collect data from or offer services to children under 13. If you believe a child has provided personal data, please contact us to request deletion.

Disclosure of Personal Information

We may share your personal information with:

  • Affiliates or subsidiaries,
  • Service providers (hosting, analytics, payment, marketing, etc.),
  • Legal or regulatory authorities,
  • Courts or tribunals (in case of non-payment or legal disputes),
  • Business partners and subcontractors,
  • Buyers or successors in the event of a merger, acquisition, or sale.

Third-Party Services We Use Include:

  • Google Analytics
  • Microsoft Clarity
  • Google Ads
  • Kit
  • PayPal
  • Stripe

International Transfers of Personal Information

We may store or process your information in Nigeria or other countries where Data Clare, its affiliates, or service providers operate. If your data is transferred internationally, we ensure such transfers are compliant with applicable legal safeguards.

Your Rights and Control Over Personal Information

  • Access: Request a copy of the data we hold.
  • Correction: Ask us to fix inaccurate or outdated data.
  • Deletion: Request deletion, unless retention is required by law.
  • Restrict or Object: You can request limited use or object to our processing.
  • Withdraw Consent: Opt out of marketing at any time.
  • Non-discrimination: We do not discriminate based on the exercise of your data rights.

Cookies

We use cookies to:

  • Understand user behavior,
  • Customize your experience,
  • Track performance metrics.

You can control cookie settings through your browser. For more, see our Cookie Policy.

Business Transfers

In the event of a sale, merger, or acquisition, your personal data may be transferred as part of business assets. Any acquiring entity will be required to honor this privacy policy.

Data Breach Notification

In case of a data breach, we will comply with all relevant laws and notify affected individuals and authorities as required.

Changes to This Policy

We may update this Privacy Policy to reflect operational or legal changes. All updates will be posted at the same URL. If changes are material or legally significant, we will notify you and, if necessary, seek consent.

Jurisdiction-Specific Disclosures

Australian Privacy Act (AU)

Some of our third-party providers may not be bound by Australian law. If so, you acknowledge that these parties may not be subject to redress under the Australian Privacy Principles.

GDPR (EU)

Data Clare as Data Controller and Processor

Depending on how we interact with your data, we may act as either a Data Controller or Processor.

Lawful Bases for Processing:

  • Consent: You voluntarily give permission (e.g., marketing emails).
  • Contract: Required to fulfill contractual obligations.
  • Legitimate Interest: Business operations, service improvement, analytics.
  • Legal Obligation: Required by law or regulation.

Your GDPR Rights Include:

  • Restrict processing,
  • Object to processing,
  • Data portability (receive/export your data),
  • Request deletion,
  • Lodge a complaint with a supervisory authority.

If your account is deleted, your data will be purged within 30 days, barring legal exceptions.

California Consumer Privacy Act (CCPA)

Categories of Information Collected in the Past 12 Months:

  • Identifiers (name, email, IP),
  • Contact and billing data,
  • Demographics,
  • Commercial and interaction history,
  • Device/geolocation data.

Your Rights Under CCPA:

  • Know what personal information we collect and share,
  • Request deletion,
  • Opt out of sale or disclosure of personal data,
  • Non-discrimination for exercising your rights.

Shine the Light

You may request information on how we share data with third parties for direct marketing. To do so, email us with “California Privacy Rights Request” in the subject.

CCPA Financial Incentives

We may occasionally offer discounts in exchange for your data, in accordance with CCPA. Your participation requires clear opt-in consent.

Do Not Track (DNT)

We currently do not respond to DNT browser signals but continue to honor privacy rights under this policy.

Contact Us

If you have questions or requests regarding your personal data, please contact us:

https://dataclare.com/contact-us